Connect with us. 
 Home Depot Breach  Updated September 26th 2014
Enroll Now
Trouble Signing In?
Oneida, NY (315) 363-2000
1 (800) 211-0564 (press 0)
 
Helpful Information
  • Site Map
  • Routing Number
  • Current Rates
  • Locations & Hours
  • ATM Locations
  • Financial Calculators
  • Solutions Center
  • Investor Relations
  • Useful Links
  • Victim Of Identity Theft?


  • Additional Services
  • Insurance Services
  • Benefit Consulting
  • Workplace Health Solutions


  • To report a Lost or Stolen
    ATM or Check Card:


    Call (315) 363-2000 during
    business hours,
    or toll-free 1-800-528-2273
    after hours.

    Home > Oneida Savings Security Alerts


    Oneida Savings Security Alerts


    Know the truth. Protect yourself.

    Home Depot Breach - NEW!
    Fraud Alert Service
    Heartbleed SSL Vulnerability
    Debit Card Closings - Target Breach
    Fraudulent Phone Solicitation
    Fraudulent Text Message
    Information-Stealing Virus (Zbot / Zeus)
    IRS/EFTPS Phishing/email Scam
    Victim of Identity Theft?
    Conducting Your Transactions Online

    The Home Depot Security Breach - 09/26/2014

    What happened
    On September 2nd, Home Depot disclosed that they were investigating a possible breach of their payment data systems. Home Depot has now confirmed that those systems have in fact been breached, which could potentially impact any customer that has used their payment card at Home Depot's U.S. and Canadian stores, from April 11, 2014 - September 7, 2014. Home Depot does not have any evidence that the breach has impacted stores in Mexico or customers who shopped online at HomeDepot.com.

    What's next
    Specific information regarding affected cards is now being provided to card issuers by MasterCard and Visa. Oneida Savings Bank will be contacting affected customers by mail to inform them that their card was included in this compromise. Replacement cards will be mailed to those customers who are affected, and their current card will be closed within a reasonable time frame, which will be disclosed in the notification letter.

    How Oneida Savings is working to protect you
    As you know, Oneida Savings Free Fraud Alert Service regularly monitors customer card transactions and notifies you via phone call or text message if any transaction appears fraudulent in nature. Additionally, Oneida Savings will be carefully monitoring affected cards for transactions fitting specific fraud criteria, including transactions over certain dollar limits that are performed outside of the standard customer purchasing patterns, during that window of time between the mailing of the replacement card and the closing of the compromised card.

    What to do if you suspect card fraud
    If you notice any suspicious activity on your card, please notify us immediately at (315)363-2000. We will assist you by researching the activity on your account, as well as reporting any confirmed fraudulent transactions that may be discovered.

    Are you responsible for any confirmed fraudulent items on your account? Please note that at this time, no fraudulent activity has been reported on Oneida Savings Bank cards that are associated with the Home Depot security breach. Customers of Oneida Savings Bank are not responsible for any confirmed fraudulent charges to their accounts.

    What Home Depot is doing
    Home Depot is offering free identity protection services, including credit monitoring, to any customer who has shopped at a Home Depot store in 2014, from April on. You can learn more about the identity protection services and how to enroll here: https://homedepot.allclearid.com.

     


    If you don't see something
    you're looking for, or have any questions please feel free to call us.

    Solutions Center
    315-363-2000


    Share this page via Facebook
    Share this page via Twitter
    Share this page via LinkedIn


    About | Careers | Contact | Privacy | BHL Insurance | BCG Benefit Consulting Group | WHS Workplace Health Solutions | ONFC Oneida Financial Corp.
    Copyright © 2014 Oneida Savings. All rights reserved. | Site Disclaimer | Contact Webmaster | Site Map | Member FDIC | Equal Housing Lender | Equal Opportunity Employer
    Text size: